Spanco Ltd – A brief Perspective
Spanco is in the business of creating Technology Infrastructure to help drive governance efficiency across key sectors. Spanco is SEI CMM Level 3 and ISO 9001-2008 certified.
Spanco caters to large complex Technology Infrastructure projects across Government, Power and Telecom Service Provider’s space. Spanco Ltd. also has a formidable presence in the BPO space spread over four continents and catering to India, US/Europe, Middle East and African markets.
Technology Infrastructure Division:
Spanco has been an active player in this space for over a decade and today ranks amongst the best in India. We have a presence across India and provide high quality, cost effective scalable Technology Infra solutions.
Spanco has dedicated teams addressing opportunities in e-Governance, PSU, Defence, Power, Transport and Telecom Service Provider. Spanco has a dedicated unit “Government Transformation Services” which utilizes its propriety services to help various state and central government become more efficient by the use of information technology.
In our Service Provider Business Unit, we cater to carriers in India providing solutions to meet the networking infrastructure requirements of its clients using cutting-edge technologies.
Our offerings within the Power space revolve around utilizing information technology to increase the efficiency of power distribution. Spanco is empanelled as a System Integrator with Power Finance Corporation (PFC) and aggressively participating in modernization programs like RAPDRP and Distribution Franchise.
Spanco has been present in the BPO business from 2000. It has been instrumental in the creation of both Domestic and International business divisions to meet specific customer requirements.
Spanco’s BPO arm of business encompasses various activities, structured around following focused entities:
Local Countrywide & International Presence:
||Domestic(India): Operations are focused to address the outsourcing need of domestic clients for variety of application across various industry segments like Telecom, BFSI, Government etc.
||International (US and Europe): Operations are focused to address the outsourcing needs of USA and European customers where the calls are originated there but answered in India. Some of the key focuses business vertical here are Debt Collection, Retail, Gaming etc.
Bharat BPO Services: Is a dedicated entity created to address the complete customer interaction management requirements of Indian Railways (IRCTC). It’s a complete turnkey, managed services contract from Indian Railways to address any and every query of passengers over the next 10 years.
||Middle East Operations: Is operated out of two centers in Middle East Viz Qatar & Oman. This is focused to address the various outsourcing requirements of Middle East population in local Arabic language.
||African Operations: Presence in Nigeria catering to BFSI and Telecom Segments wihin the African region.
Spanco has a countrywide presence in India by virtue of Six (6) regional/branch offices across the country. These locations are Mumbai, Delhi, Gurgaon, Bangalore, Chandigarh and Bhubaneswar. Internationally Spanco is present in USA, UK, Middle East (Oman & Qatar) and Africa