Quality Policy

“We at SPANCO are totally committed to add value to our customers business by providing complete, timely and cost effective solutions through innovative system based approach”

"We will comply with our Quality Management System and continually strive towards its improvement to make Quality a way of life”

We endeavour to improve the business of our customers, by understanding and addressing their needs, to improve upon their       existing business systems effectively, thus “adding value” to their business
To provide services on timely basis, we believe in acting proactively towards the customer needs, and deliver solutions on           time, every time
To provide cost-effective solutions to our Clients we perform technical and commercial feasibility analysis
We make an attempt to visualize the anticipated future needs of the customer in order to make space for the future change in        technology
To achieve organization wide quality system, QMS have been established and maintained which meets the requirements of       standards – ISO 9001:2008, CMMi SW ver1.2 (Level 3)


Quality Framework
With a vision of being an industry leader and setting higher industry benchmarks in terms of delivery quality, SPANCO has developed a highly robust and reliable quality framework to ensure delivery of high quality solutions that can drive clients business with utmost efficiency and deliver high returns.



Delivery Methodology
At SPANCO we follow a six step delivery methodology with transition checkpoints after each stage to ensure quality check at each stage and also to ensure the best fit between the client requirement and delivery.


Project Management





Service Framework



Our Service Quality framework provides a structured and holistic approach to organisational development and improved corporate performance. It focuses on fostering a quality and customer-oriented mindset within the organisation.

The framework specifically addresses five critical factors, essential to determining an organisation’s adequacy to deliver customer value and service quality. These are: Leadership, Strategy, Process, People and Measurement.


A Framework For Evaluating The Quality Of Oraganisation



Quality Policy