Spanco

Client Profile
At a height of 165m, Singapore Flyer is the world's largest Giant Observation Wheel and is set to be one of Asia's biggest tourist attractions. Featuring fixed capsules the size of a bus, the spectacular monument is capable of holding up to 784 passengers. Each capsule has a 28 person capacity and each revolution takes approximately 30 minutes

Key Challenges

Objectives of the Solution were

Track customers who choose to have photos taken

Identify customers on their way out; displays finished photos

Provide easy retrieval at the counter when customer wants to purchase photos

At 165m, the Singapore Flyer is 30m taller than the London Eye

Challenges of the Project

Close proximity of read zones - Solution was to be designed in a manner that reader does not pick up any tag in waiting areas

Reader installation restriction - Restrictions in mounting reader antenna

100% performance - Customer wanted 100% SLA

Solution offered

Customer choose to take photo at waiting area	Customer Issued with a RFID Tag	Photo taken at mock up studio

System associate tag ID with photo image	Customer holds the tag & proceed ride the Flyer	Customer exists from Flyer. System reads RFID tag

Associated photo images displayed on monitors as customers exit	Customer sees his/her photo & proceed to counter	Customer verifies photo at counter & Make purchase